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Terms Conditions That Cover Your 61jili Account

These Terms & Conditions set out the rules that apply when you open an account on 61jili, make deposits or withdrawals through GCash, Maya, or InstaPay, and access any game or service we offer.

Philippines accounts onlyGCash · Maya · InstaPay coveredApplies to all games and servicesLocal law eligibility applies

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TERMS CONTACT

Reach Us About These Terms

Questions about a specific clause, a payment condition, or how a rule applies to your account? Our support team handles Terms & Conditions queries directly. Reach out through live chat on the site, send a message via our official support email, or use the in-app help button on your mobile account — all three routes are monitored and you will get a clear, written reply you can refer back to.

Team online

Live Chat

Start a chat session from any page on 61jili. Ask about a specific clause or your account status and get a written reply you can save.

Support Email

Send a detailed query to our support address. Attach screenshots of any transaction or notification relevant to your Terms & Conditions question.

In-App Help

Tap the help icon inside your mobile account to raise a terms query directly linked to your account record — no need to re-enter your details.

HOW WE HANDLE THIS

Account Security and Policy Transparency

We manage your account data, payment records, and session activity under the obligations described in these Terms. Here is how each area works in practice — from how we store your details to how you can request a change to your account information.

Data Handling Your personal and payment details — including the mobile number tied to your GCash or Maya account — are stored securely and used only for account operation, verification, and fraud prevention.

Account Security Each login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, notify us through live chat immediately and we will lock the account pending review.

Payment Records All GCash, Maya, and InstaPay transactions are logged against your account wallet. You can view your full deposit and withdrawal history inside the account statement section at any time.

Requesting Changes To update registered details — name, e-wallet number, or contact information — submit a request through support with a valid ID. Changes take effect after verification is complete.

What These Terms Actually Govern

61jili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By creating an account on 61jili, you agree to these Terms & Conditions in full. They cover how your account is opened and verified, how deposits clear through GCash, Maya, and InstaPay, how withdrawal requests are processed and checked, how bonuses or promotional credits are applied,

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and what happens when an account is suspended or closed. We update these terms when our services change — the version published on this page replaces any earlier version, so check back when you get a notification from us. Account use is permitted only where online
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gaming is lawful under local Philippine regulations and only for players who meet the eligibility requirements stated at registration. Any activity that violates these rules — including creating duplicate accounts, providing false identity details, or attempting to manipulate game outcomes — may result in account suspension
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and forfeiture of any pending balance. If a specific term contradicts a local legal requirement that applies to you, the local requirement takes priority. Payments processed through GCash, Maya, and InstaPay are subject to both these Terms and the policies of those e-wallet providers.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About These Terms

These are the questions we see most often about how our Terms & Conditions apply to accounts, payments, and eligibility on 61jili. If your question is not listed, contact support through live chat for a direct answer.

They apply to every person who registers and uses an account on 61jili, where access is permitted under local Philippine law and the player meets the eligibility requirements set at registration.

We notify you when terms are updated. If you continue using your account after the update goes live, that is treated as acceptance. If you disagree, stop using the account and contact support to discuss closure.

Yes. Deposits and withdrawals processed through GCash, Maya, and InstaPay are governed by these Terms alongside each e-wallet provider's own policies. Both sets of rules apply to your transactions.

No. Each person is permitted one account only. Duplicate accounts breach these Terms and may result in the suspension of all associated accounts and the forfeiture of any balance held in them.

Contact support via live chat or email, provide a valid government-issued ID, and state the detail you need corrected. We process the update after verifying the documents you submit.

Providing false registration details, attempting to manipulate game outcomes, opening duplicate accounts, or violating local legal requirements are all grounds for suspension under these Terms.

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