Reference

How 61jili Handles Your Personal Information

This Privacy Policy explains exactly what personal data 61jili collects when you open an account, how that data is used to keep your account running, and what rights you have over it.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access or delete dataCookie and device data disclosure
61jili How 61jili Handles Your Personal Information
HOW WE PROTECT DATA

Our Data Handling and Security Practices

We apply SSL encryption across the entire 61jili site, which means data exchanged between your browser or mobile app and our servers — including payment details entered during a GCash or Maya cashout — is encrypted in transit. Account passwords are stored in hashed form; we never hold them in plain text. Cookies are used to maintain your login session and remember your lobby preferences; you can manage non-essential cookies through your browser settings. Data retention periods follow applicable Philippine regulations — we keep transaction records for as long as required, and account data is removed on verified deletion requests after the mandatory retention window has passed.

SSL Encryption in Transit

All data moving between your device and our servers is SSL-encrypted. This covers your login, account settings, and any payment reference you submit through GCash, Maya, or InstaPay.

Cookie Control

We use session cookies to keep you logged in and functional cookies for lobby preferences. Non-essential cookies can be turned off in your browser settings at any point.

Data Retention Policy

Transaction and identity records are kept for the period required under applicable Philippine regulations. Once the retention window closes, verified deletion requests are processed promptly.

No Third-Party Data Sales

Your personal data is never sold. Payment partners like GCash and Maya receive only the transaction reference needed to process your deposit or withdrawal — nothing beyond that.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove your personal data — or if you have any concern about how your information is being handled — our support team is the right place to start. You can reach us through live chat on the site, by email, or through our dedicated account help desk. We aim to respond to all data-related requests within a reasonable period as required under applicable Philippine data protection rules.

Live Chat Support Open live chat directly from the 61jili site. Use this for urgent account or data queries — our team responds during active support hours.
Email Data Request Send a written data access or deletion request to our support email. Include your registered account name and the nature of your request for faster processing.
Account Help Desk Log in to your account and use the Help section to submit a privacy-related ticket. Tickets are tracked and you will receive a reference number for follow-up.

Common Questions About Your Privacy at 61jili

These questions cover the data rights and privacy practices that account holders in the Philippines ask about most. If your question is not answered here, contact us through live chat or the account help desk.

We collect your name, contact number, email address, and identity verification details. When you transact via GCash, Maya, or InstaPay, we also store the payment reference and transaction status linked to your account.

Yes. Submit a data access request through live chat or our support email with your registered account name. We will provide a summary of your stored data as required under applicable Philippine data protection rules.

Log in to your account, go to the Help section, and submit a deletion ticket. We process verified requests after confirming your identity and once the mandatory retention period under local regulations has passed.

Only the transaction reference and status needed to complete your deposit or withdrawal are shared with payment partners. Your full wallet credentials are never passed to us or stored on our side.

Session cookies keep you logged in; functional cookies remember your lobby settings. Non-essential cookies can be disabled through your browser settings at any time without affecting your account access.

Transaction and identity records are retained for the period required by applicable Philippine regulations. After that window, your data is removed following a verified account closure and deletion request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.